Identify the platform and the support scope.

What we can help with
- Content changes
- Update & backup planning
- Website health reviews
How the work comes together
Set an agreed schedule and a process for requesting changes.
Review completed work and prioritise upcoming improvements.
Clear responsibilities after the website goes live.
A maintenance plan should make it easy to request changes and understand the support coverage. We agree the platform, routine tasks, change process and how urgent issues will be handled.
What a well-defined project covers
Pages, functional requirements, content responsibility, integrations and launch support. We agree these details up front so the project has a clear finish point and the next stage can be planned separately.
From brief to approved delivery
Discovery establishes the goals and source material. Creative work follows an approved direction, with feedback consolidated at agreed stages. Final deliverables are reviewed against the scope before handover or publishing.
Website Maintenance: your questions answered
Does maintenance include unlimited changes?
TMC website packages include 12 months of routine content changes to existing pages, without a per-change fee. New features, additional pages and redesign work are scoped separately. See our Service & Maintenance Policy for the full coverage.
How is the scope and price agreed?
We review your requirements for website maintenance and prepare a proposal with the deliverables, review stages and responsibilities. Pages, functional requirements, content responsibility, integrations and launch support.
What information should we provide?
Your platform details, hosting access, maintenance history and support priorities. We will identify any gaps in the brief before production begins.
Bring the pieces together.
Explore the services that can support the next stage of your project.
Website Design
A distinctive website starts with the people using it. We shape page structure, navigation and visual design around your brand and your visitors.
Website + Social Media
Bring website design, development and social media planning into a shared direction, so your customers recognise your brand wherever they find you.
Ready to build your next chapter?
Plan your projectCompare website and social packages, with one year of care included in every TMC website build.